When you use the website, you agree to be bound by the following terms and conditions. Please read the relevant terms and conditions carefully.
We reserve all rights to change these terms and conditions at any time and from time to time without notice. The revised terms and conditions will be effective from the date of publication. Your continued use of our website and our services constitutes your agreement to accept the latest version of these terms and conditions.
Definitions of terms used in the terms and conditions of the terms and conditions:
“We”” is a reference to OpenStore.”
“You”” is a reference to those who provide services or deliver goods to us and those who have to pay for the goods we deliver.”
“Commodity”” means the goods or services that you have ordered and will pay through our website.”
When you place an order, you agree to the specified price of the goods. Once you submit, you must not cancel the order, even if we have not accepted or rejected your order.
We will confirm by email that we have received your order. The confirmation email will provide:
Your order details
Your order follow-up information
This notice indicates that we accept your order. You can track the status of your order online.
Price and payment
We will take all reasonable commercial efforts to display accurate and up-to-date prices on our website. However, since the prices of various types of goods sold are usually updated by suppliers, we cannot list the exact prices before accepting your order.
Except for the first two days of the Chinese New Year and when the typhoon warning signal No. 8 or above or the black rainstorm warning is in effect, we only deliver goods in certain areas of Hong Kong from Monday to Sunday. We currently do not deliver to remote areas and outlying islands, and buildings without lift equipment. We reserve the right to refuse delivery at our sole discretion. You agree and accept that under no circumstances will we accept cancellation of orders or refund to you.
Unless otherwise specified, we will use all reasonable commercial efforts to deliver within 24 hours of accepting your order.
We may deliver one or more times, and some products may be delivered directly by the supplier. Any time and date regarding the delivery of goods, or the time required for delivery is only an estimate. If we fail to meet any prescribed delivery or delivery date or time, we will notify you about the progress of your order. You agree and accept that under no circumstances will we accept cancellation of orders or refund to you.
We reserve all rights to adjust the free shipping order amount at any time and from time to time.
Return or replacement
Unless otherwise specified, returns or replacements will not be accepted. Please read the return or replacement policy carefully before ordering.
We reserve all rights to terminate or modify the above offers at any time and from time to time without notice. In case of any disputes, our decision will be final and conclusive.
These terms and conditions form part of the general terms and conditions.